Frequently Asked Questions

 Please see below for the possible answers to those invaluable questions you may have. Feel free to contact us if you are unable to find the answers to your questions.
  1. What is your cancellation policy?
    If a cancellation is required due to weather, there are no fees. We just ask that you contact us as soon as possible to cancel, just in case someone else is on our waiting list.
  2. Can your Inflatables be used in windy conditions or when it is raining?
    Our inflatables can be used in light wind and rain. If it is too windy there is a risk of injury and/or the inflatable becoming a kite.
  3. Do you require a deposit?
    No, a deposit is not required. Payment is by way of cash on the day, or Internet banking before the special day.
  4. What if the inflatable is damaged during rental?
    Please be aware of the following: If the damage is considered to be malicious then you will be liable to pay for all repairs and transport costs associated with having the inflatable repaired. Strictly no jumping from house roofs or similar, as seen on You Tube. If it is found this has happened then the hirer will be liable for a complete replacement including all charges for freight and customs.
  5. Do we need to do anything before you arrive?
    Yes, please make sure your pets are away safely. Keep the area clear of any toys, rubbish, gardening tools, sharp objects and outdoor furniture. Please make sure there is enough space to bring the inflatable in. They can range from 30kg to 200kg and although they are packed down they can still be quite difficult to manoeuvre.
  6. Are there any things I need to keep away from the Inflatables?
    Yes. Please keep sharp objects, necklaces, bracelets, glasses, party poppers, streamers and silly string away from the inflatables. Also please keep away from overhanging trees or similar, as the rubbing effect will create holes. There will be a cleaning charge for any inflatable that is found to be excessively dirty. If children have their faces painted please make sure the paint is completely dry before allowing them on the Inflatables.
  7. Do you have an age limit for your Inflatables?
    All of our inflatables are rated for ages 1 -110 year olds. It is highly advised that children and adults do not go on together as this increases the risk of serious harm. Maximum 8 children at a time.
  8. My Inflatable is booked. Now what?
    Now that you have booked your inflatable, just sit back and relax until the day of rental. We will contact you before the due date to confirm everything is good to go.